Signal interruption is due to computer resolution and refresh rate setting problems, you need to set the appropriate refresh rate.

1. Check if your USB device and interface support USB 3.0 transfer speed.
2. Replace the USB 3.0 device with another one and see if the transfer speed returns to normal.
3. Test your USB 3.0 interface with other USB 3.0 devices to rule out problems with the interface itself.
4. Check the cable to make sure you are using a high quality USB 3.0 cable.
5. Make sure your computer has enough power to support USB 3.0 devices.

Please check the wattage of your charging head, we recommend that you use a charging plug of at least 65W connected to the PD port to power your device.

1. Poor contact with the USB interface, please readjust the interface to see if it is plugged in tightly or replace other external devices to see if the same problem occurs.
2. When connecting all the ports of the docking station at the same time, the overload may cause the mouse or keyboard to disconnect, it is recommended to release some ports that do not need to be used for the time being.

Free shipping on orders over $20.Orders under $20 require a $7 shipping fee.

Orders are processed within 2 business days and shipping takes 3-5 business days.

We deliver to most of the United States, for non-deliverable areas please read on: Shipping & Delivery.

Yes, 7 days return without reason, 30 days exchange without reason. Please read: Returns & Exchanges.

The warranty for products purchased on intpw.com is 18 months.